Gestion des plaintes

Ostend- Bruges International airport is like every international airport, open 24 hours a day, during 7 days a week, every day of the year.

During the evening and night there are several limitations in place for sound limits and number of flights. These limits were determined and communicated in the environmental license and in the AIP to airport users.

LEM Ostend- Bruges NV has procured a certified ISO14001 environmental care system where the policy was noted down in the environmental policy declaration.

If you have any doubts and require a more detailed response, we suggest you use our standard information request form. Using this link.

If you wish to file a complaint, use this link.

To be able to correctly and fully handle your complaint, we request you to fully fill out the contact information form on our complaint page. 
This information will only be used to handle your complaint.